Service System
Corporate Services
Service Content
Philosophy and goals
Company service content and service objectives
Our service philosophy is “integrity management, professional service”.
Company Service Content
- "Integrity management, professional service"
- Honest and flat-rate pricing
- Adhere to commitments and be honest in business dealings
- Based on integrity
- The professional team provides full-process services to solve problems.
Ervice Objectives
- Promote digital printing technology to more industries in need.
- High-quality products and services create real value for customers
- Build a platform for employees to promote progress.
- To become a leading high-quality supplier in the digital printing industry.
Service Process and Standards
We develop professional service processes and standards to make your after-sales journey clearer
Support Services
About the embodiment of service process standards
We formulate service standards for each link based on demand, such as response time, processing cycle, communication standards, etc. to ensure service consistency.
Pre-sales service
Actively respond to customer inquiries, analyze needs, introduce products and services, customize solutions, etc., to ensure you get clear information before making decisions.
Intermediary services
Dedicated personnel are responsible for order follow-up, contract signing, delivery coordination, and user training to ensure the smooth implementation of services or products.
After-sales service
Problem handling such as repairs, returns and exchanges, complaint response, regular return visits, and value-added services actively address customers’ subsequent needs.
Why Choose Us?
We show you our appreciation by going above and beyond, ensuring a flawless experience. We can be your top choice today!
- Highly qualified staff
- Honest and flat-rate pricing
- 100% satisfaction guaranteed
- Wide service area
- On-demand emergency services
Professional Team
We have very rich practical experience, and our team members have rich case experience, and can provide you with more professional printing equipment and technical support
Professional and technical personnel
Our Guarantee
Service channels and tools
We offer a variety of service channels, including our official customer service website, email, social media, offline channels, and a hotline, for easy customer contact.
Latest News
Need professional advice?
Relying on the full industry coverage capability, our digital printing equipment can adapt to multiple fabric application scenarios
Don't be a stranger!
You tell us. We listen.
e-mail：zftcop@163.com
address： Building NO 7-101,Tongxin Pioneer Park,Shiqi,Panyu,Guangzhou,China